POLICIES

Effective Date: December 17, 2025
Company Name: First Point Media LLC
Company Address: 75 E 3rd St, Sheridan, Wyoming, 82801, United States
Website: https://firstpoint.marketing/
Email: marketing@firstpoint.marketing

1. Introduction and Acceptance of Terms

These Terms of Service govern your access to and use of the website https://firstpoint.marketing/, including all related content, services, tools, communications, and digital marketing services provided by First Point Media LLC.

By accessing the Website, submitting an inquiry, booking a consultation, purchasing services, or otherwise engaging with First Point Media LLC, you confirm that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, you must discontinue use immediately.

These Terms apply to all visitors, prospects, clients, and any individual or legal entity acting on behalf of a business.

2. Scope of Services

First Point Media LLC provides digital marketing and related professional services, which may include but are not limited to:

Social media marketing and advertising
Google Ads and paid advertising management
Website design and development
SEO and conversion optimization
Call tracking and analytics setup
Strategy consulting and campaign optimization

All services are provided on a best-efforts basis and are customized based on client objectives, inputs, timelines, and market conditions.

The Company does not guarantee specific outcomes, revenues, rankings, conversions, traffic volumes, or return on investment.

3. No Guarantee of Results

Marketing outcomes depend on multiple variables outside the Company's control, including but not limited to platform algorithms, competition, industry trends, budget constraints, client responsiveness, third-party tools, and external market conditions.

Any references to growth, performance, success stories, metrics, or testimonials are illustrative only and do not constitute a guarantee of future results.

4. Client Responsibilities

Clients agree to:

Provide accurate, complete, and timely information
Supply necessary access credentials, content, approvals, and assets
Comply with all applicable laws, advertising policies, and platform rules
Ensure that products and services promoted are lawful and compliant

Failure to meet these responsibilities may delay or impair performance and does not entitle the client to refunds or compensation.

5. Payments and Billing

Fees, billing schedules, and payment terms are defined in proposals, invoices, checkout pages, or written agreements.

Accepted payment methods may include Stripe, ACH transfers, wire transfers, and other approved processors.

Unless explicitly stated otherwise:

Fees are billed in advance
Services commence upon payment confirmation
Late payments may result in suspension or termination of services

All third-party processing fees, taxes, and transaction costs are the responsibility of the client.

6. Refunds and Cancellations

Refund eligibility is governed by the Refund and Cancellation Policy, which forms an integral part of these Terms.

Generally:

Strategy, setup, onboarding, and executed work are non-refundable
Active campaigns, ad spend, and third-party costs are non-refundable
Termination does not void outstanding payment obligations

7. Intellectual Property

All methodologies, frameworks, processes, templates, strategies, tools, and proprietary materials developed or used by First Point Media LLC remain the exclusive intellectual property of the Company unless explicitly transferred in writing.

Upon full payment, the client receives a non-exclusive, non-transferable license to use deliverables solely for their intended business purposes.

The Company reserves the right to reuse non-confidential knowledge, techniques, and experience.

8. Third-Party Platforms and Tools

The Company utilizes third-party platforms such as Google, Meta, hosting providers, analytics services, and payment processors.

First Point Media LLC is not responsible for:

Platform policy changes
Account suspensions or bans
Downtime or service interruptions
Data loss caused by third parties

Clients agree to comply with all applicable third-party terms and policies.

9. Confidentiality

Both parties agree to maintain confidentiality of non-public business information exchanged during the engagement.

Confidentiality obligations do not apply to information that:

Is publicly available
Was lawfully obtained from third parties
Is required to be disclosed by law or court order

10. Limitation of Liability

To the maximum extent permitted by law, First Point Media LLC shall not be liable for:

Indirect, incidental, consequential, or special damages
Lost profits, lost revenue, or loss of business opportunities
Platform changes or algorithm updates
Client decisions made based on provided services

Total liability shall not exceed the amount paid to the Company in the three months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless First Point Media LLC from any claims, damages, liabilities, penalties, or expenses arising from:

Your business activities
Content you provide
Violations of laws or platform policies
Misrepresentation of products or services

12. Acceptable Use

You may not use the Company's services to promote or engage in:

Illegal or fraudulent activities
Deceptive advertising or false claims
Spam, phishing, or malicious software
Restricted or prohibited industries without disclosure

The Company reserves the right to refuse or terminate services at its sole discretion.

13. Termination

Either party may terminate the relationship in accordance with agreed terms or written notice.

Upon termination:

Outstanding fees remain payable
Access to tools and systems may be revoked
No obligation exists to continue services

14. Force Majeure

The Company shall not be liable for delays or failures caused by events beyond reasonable control, including natural disasters, government actions, platform outages, labor disputes, or network failures.

15. Governing Law and Jurisdiction

These Terms shall be governed by the laws of the State of Wyoming, United States.

Any disputes shall be resolved exclusively in the competent courts of Wyoming, unless otherwise required by applicable consumer protection laws.

16. Modifications to Terms

The Company reserves the right to modify these Terms at any time. Updated versions will be posted on the Website with a revised Effective Date.

Continued use constitutes acceptance of the updated Terms.

17. Contact Information

For questions regarding these Terms, contact:

Email: marketing@firstpoint.marketing
Website: https://firstpoint.marketing/

1. Introduction

This Privacy Policy explains how First Point Media LLC collects, uses, stores, shares, and protects personal data when you access or interact with our website, services, communications, and marketing activities.

This Policy applies to all visitors, leads, clients, partners, and any individual whose personal data is processed by the Company, including users located in the United States and the European Economic Area.

By using the Website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy.

2. Definitions

For the purposes of this Policy:

Company, we, us, or our refers to First Point Media LLC
User refers to any individual accessing the Website
Client refers to any individual or entity purchasing services
Personal Data means any information relating to an identified or identifiable individual
Processing means any operation performed on Personal Data

3. Personal Data We Collect

We may collect the following categories of Personal Data:

a. Information You Provide Voluntarily

Full name
Email address
Phone number
Company name
Website URL
Business details submitted via forms or calls
Billing and invoicing information

b. Automatically Collected Information

IP address
Device and browser information
Operating system
Referral URLs
Pages visited and interaction data
Approximate location data

c. Communication Data

Emails and messages
Call recordings and call metadata
Consultation notes

4. Legal Bases for Processing (GDPR)

For individuals located in the EEA, we process Personal Data based on the following legal grounds:

Performance of a contract or pre-contractual steps
Legitimate business interests
Legal obligations
Consent, where required

You may withdraw consent at any time without affecting prior lawful processing.

5. How We Use Personal Data

We process Personal Data to:

Provide and manage services
Respond to inquiries and consultations
Set up and optimize marketing campaigns
Analyze website and campaign performance
Process payments and invoices
Comply with legal and regulatory obligations
Improve our services and user experience
Prevent fraud and misuse

6. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to analyze traffic, measure performance, and improve user experience.

Detailed information about cookie types, purposes, and consent management is available in our Cookie Policy.

7. Data Sharing and Third Parties

We may share Personal Data with trusted third-party service providers, including but not limited to:

Payment processors such as Stripe and banking partners
Analytics providers such as Google Analytics
Advertising platforms such as Google Ads and Meta
Hosting, email, CRM, and automation tools

These parties process data only in accordance with contractual obligations and applicable laws.

We do not sell Personal Data.

8. International Data Transfers

Personal Data may be processed in the United States or other jurisdictions.

When transferring data from the EEA, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent legal mechanisms.

9. Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Policy, including:

Active client relationship duration
Legal, accounting, and tax obligations
Dispute resolution and enforcement

Retention periods may vary depending on data category and legal requirements.

10. Data Security

We implement reasonable administrative, technical, and organizational measures to protect Personal Data, including:

Access controls
Secure systems and tools
Limited data access on a need-to-know basis
Trusted third-party infrastructure

Despite these measures, no system can be guaranteed 100 percent secure.

11. Data Subject Rights (GDPR)

If you are located in the EEA, you have the right to:

Access your Personal Data
Rectify inaccurate data
Request erasure
Restrict or object to processing
Data portability
Lodge a complaint with a supervisory authority

Requests may be submitted to marketing@firstpoint.marketing.

12. California Privacy Rights

California residents may have additional rights under applicable privacy laws, including the right to request disclosure of collected data categories.

We do not sell personal information.

13. Children's Privacy

Our services are not directed to individuals under the age of 18.

We do not knowingly collect Personal Data from minors.

14. Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external sites.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on the Website with an updated Effective Date.

Continued use of the Website constitutes acceptance of the updated Policy.

16. Contact Information

Email: marketing@firstpoint.marketing
Website: https://firstpoint.marketing/

1. Introduction

This Cookie Policy explains how First Point Media LLC uses cookies and similar tracking technologies on https://firstpoint.marketing/.

This Policy should be read together with our Privacy Policy and applies to all visitors, users, and clients accessing the Website from any jurisdiction, including the United States and the European Economic Area.

By continuing to browse or interact with the Website, you consent to the use of cookies as described in this Policy, subject to your preferences and applicable consent requirements.

2. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve performance, analyze usage, and personalize content.

Cookies may be session-based, which expire when you close your browser, or persistent, which remain stored on your device until deleted or expired.

3. Types of Cookies We Use

a. Strictly Necessary Cookies

These cookies are essential for the operation of the Website and cannot be disabled. They enable core functionality such as security, accessibility, and form submissions.

Without these cookies, certain parts of the Website may not function correctly.

b. Performance and Analytics Cookies

These cookies collect information about how visitors use the Website, including pages visited, time spent, and interaction patterns.

They help us understand user behavior, improve performance, and optimize content. Examples may include analytics services provided by third parties such as Google Analytics.

c. Functional Cookies

Functional cookies allow the Website to remember user preferences and settings, such as language selection or form inputs, to enhance user experience.

d. Marketing and Advertising Cookies

Marketing cookies are used to track visitors across websites and platforms to deliver relevant advertisements and measure campaign effectiveness.

These cookies may be set by advertising platforms such as Google Ads or Meta.

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on or are integrated with our Website.

These third parties may collect data directly from your browser and process it according to their own privacy policies.

First Point Media LLC does not control third-party cookies and recommends reviewing the respective third-party policies.

5. Legal Basis for Cookie Use

For users located in the European Economic Area, cookies that are not strictly necessary are used based on your consent, in accordance with the General Data Protection Regulation.

You may withdraw or modify your consent at any time through your browser settings or cookie preference tools, where available.

6. Managing Cookie Preferences

You can manage or disable cookies through your browser settings.

Most browsers allow you to:

View stored cookies
Delete existing cookies
Block all or specific categories of cookies
Receive notifications before cookies are stored

Disabling cookies may affect Website functionality and user experience.

7. Cookie Retention

Cookies are retained for varying periods depending on their purpose.

Session cookies expire automatically, while persistent cookies remain stored until expiration or manual deletion.

Retention periods may be updated as technologies and services evolve.

8. Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in technology, legal requirements, or our practices.

Any updates will be posted on the Website with a revised Effective Date.

Continued use of the Website constitutes acceptance of the updated Policy.

9. Contact Information

Email: marketing@firstpoint.marketing
Website: https://firstpoint.marketing/

1. Purpose of This Policy

This Payment, Billing and Financial Security Policy governs all financial aspects of services provided by First Point Media LLC, including pricing, billing, payment methods, recurring charges, third-party costs, and payment security practices.

This Policy forms an integral part of the Terms of Service and applies to all clients, regardless of geographic location.

2. Fees and Pricing Structure

All fees for services are communicated through proposals, invoices, checkout pages, written agreements, or confirmed communications.

Pricing may include:

One-time service fees
Monthly recurring fees
Retainers
Custom pricing arrangements
Performance-related components, where explicitly agreed in writing

Unless otherwise stated, all prices are exclusive of applicable taxes, transaction fees, advertising spend, and third-party costs.

3. Accepted Payment Methods

First Point Media LLC accepts payments through secure and reputable financial channels, which may include:

Credit and debit cards processed via Stripe
ACH bank transfers
Wire transfers
Other approved electronic payment methods

The Company does not accept cash payments.

4. Secure Payment Processing

All card payments are processed through PCI-DSS compliant third-party payment processors.

First Point Media LLC does not store, process, or retain full payment card numbers, CVV codes, or sensitive banking credentials.

Payment data is handled exclusively by secure financial institutions and payment service providers using industry-standard encryption and security protocols.

5. Billing Timing and Service Commencement

Unless explicitly stated otherwise:

Services are billed in advance
Payment confirmation is required before work begins
Recurring services are billed at the start of each billing cycle

Failure to complete payment may delay onboarding, campaign launch, or service delivery.

6. Recurring Billing Authorization

For ongoing or subscription-based services:

You authorize automatic recurring charges using the provided payment method
You are responsible for maintaining valid and up-to-date billing details
Failed payments may result in retry attempts and temporary suspension

Recurring billing continues until properly canceled in accordance with the Refund and Cancellation Policy.

7. Late Payments and Non-Payment

If payment is not received by the due date:

Services may be paused or terminated without notice
Access to tools, platforms, campaigns, or deliverables may be restricted
Outstanding balances remain payable

The Company reserves the right to recover unpaid amounts, including reasonable administrative and collection costs.

8. Advertising Spend and Third-Party Costs

Advertising budgets, platform fees, software subscriptions, hosting services, call tracking systems, and other third-party costs are billed separately unless explicitly included.

Such costs are:

Non-refundable
Subject to third-party provider terms
Outside the direct control of First Point Media LLC

9. Chargebacks and Payment Disputes

Unauthorized chargebacks or payment disputes constitute a material breach of this Policy.

If a chargeback is initiated:

Services may be immediately suspended
Evidence may be submitted to payment processors
The client remains responsible for all outstanding balances and fees

Repeated disputes may result in permanent termination of services.

10. Taxes and Currency

Clients are responsible for all applicable taxes, duties, and governmental charges related to purchased services, excluding taxes imposed directly on the Company's income.

All charges are processed in United States dollars unless explicitly stated otherwise.

11. Billing Errors and Inquiries

Billing concerns must be submitted in writing within fourteen days of the charge date.

Failure to notify the Company within this timeframe constitutes acceptance of the charge.

12. Financial Data Protection

The Company implements reasonable administrative and technical safeguards to protect financial and transactional data, including:

Limited internal access on a need-to-know basis
Secure third-party payment infrastructure
Contractual obligations with payment providers

Despite best efforts, no payment system can be guaranteed to be completely secure.

13. Policy Updates

First Point Media LLC reserves the right to update this Policy at any time.

Revisions will be posted on the Website with a revised Effective Date.

14. Contact Information

Email: marketing@firstpoint.marketing
Website: https://firstpoint.marketing/

1. Purpose of This Policy

This Refund and Cancellation Policy explains the conditions under which refunds, cancellations, pauses, or terminations of services may apply.

This Policy forms an integral part of the Terms of Service and applies to all clients, regardless of location.

2. General Refund Policy

Due to the customized and service-based nature of digital marketing work, all payments are generally non-refundable unless explicitly stated otherwise in writing.

By purchasing services, you acknowledge and agree that work begins upon payment confirmation and resources are immediately allocated.

3. Non-Refundable Services

The following are non-refundable under all circumstances:

Strategy development and planning
Onboarding and setup work
Campaign creation, configuration, or optimization
Website development once work has commenced
Advertising spend and third-party platform fees
Software licenses, tools, or subscriptions
Consulting calls already delivered

4. Limited Refund Eligibility

Refunds may be considered solely at the Company's discretion in exceptional circumstances where:

No work has commenced
No access credentials or materials have been delivered
No third-party costs have been incurred

Any approved refund may be reduced by administrative, processing, or transaction fees.

5. Cancellation by Client

Clients may request cancellation by providing written notice via email.

Unless otherwise agreed:

Cancellations take effect at the end of the current billing cycle
Fees already paid are non-refundable
Outstanding balances remain payable

Early termination does not entitle the client to partial refunds for unused time or services.

6. Suspension or Termination by the Company

First Point Media LLC reserves the right to suspend or terminate services immediately if:

Payments are overdue
The client violates applicable laws or platform policies
The client provides misleading or unlawful content
Continued service poses legal or reputational risk

In such cases, no refunds shall be issued.

7. Chargebacks and Payment Disputes

Initiating a chargeback or payment dispute without prior written communication constitutes a material breach of this Policy.

The Company reserves the right to suspend services and pursue recovery of funds.

8. Pauses and Service Holds

Service pauses may be granted at the Company's discretion.

Paused services do not extend billing cycles unless explicitly agreed in writing.

9. No Guarantee Disclaimer

Refunds will not be issued based on dissatisfaction with results, performance, or expectations, as outcomes are inherently variable and not guaranteed.

10. Modifications to This Policy

First Point Media LLC reserves the right to update this Policy at any time.

Changes will be posted on the Website with an updated Effective Date.

11. Contact Information

Email: marketing@firstpoint.marketing
Website: https://firstpoint.marketing/

1. General Information Disclaimer

All information, content, services, and materials provided by First Point Media LLC through https://firstpoint.marketing/, marketing communications, consultations, proposals, and campaigns are provided for general informational and professional purposes only.

Nothing provided by the Company constitutes legal, financial, accounting, tax, or business advice.

You are solely responsible for evaluating and implementing any strategies or recommendations.

2. No Guarantee of Results

Marketing outcomes depend on numerous factors beyond the Company's control, including but not limited to market conditions, competition, platform algorithms, advertising policies, budgets, and user behavior.

First Point Media LLC does not guarantee any specific results, including traffic volume, lead generation, conversions, revenue, rankings, or return on investment.

Statements referencing growth, performance, success, or improvement are aspirational and illustrative only.

3. Testimonials and Case Studies

Testimonials, reviews, and case studies featured on the Website or in marketing materials reflect individual experiences and results.

They do not represent typical outcomes and should not be interpreted as guarantees of future performance.

Individual results may vary significantly.

4. Advertising Platform Disclaimer

The Company operates on and integrates with third-party platforms such as Google, Meta, and other advertising and analytics services.

First Point Media LLC is not responsible for:

Platform policy changes
Algorithm updates
Account restrictions or suspensions
Pricing changes or auction dynamics

All advertising decisions and approvals ultimately rest with the platform provider.

5. Third-Party Content and Links

The Website may include links to third-party websites, tools, or resources.

These links are provided for convenience only and do not constitute endorsement.

The Company is not responsible for the accuracy, availability, or practices of third-party content.

6. Forward-Looking Statements

Any forward-looking statements regarding performance, projections, or expectations are inherently uncertain and subject to change.

Actual outcomes may differ materially from expectations expressed or implied.

7. Limitation of Liability

To the fullest extent permitted by law, First Point Media LLC disclaims liability for any losses or damages arising from reliance on information or services provided.

This includes, without limitation, indirect, incidental, consequential, or economic damages.

8. Professional Judgment Disclaimer

Clients remain fully responsible for all business, financial, legal, and operational decisions.

The Company does not assume responsibility for client actions, compliance failures, or business outcomes.

9. Changes to This Disclaimer

First Point Media LLC reserves the right to update this Disclaimer at any time.

Changes will be posted on the Website with an updated Effective Date.

10. Contact Information

Email: marketing@firstpoint.marketing
Website: https://firstpoint.marketing/

1. Purpose of This Policy

This Acceptable Use Policy defines permitted and prohibited uses of the services, platforms, systems, and resources provided by First Point Media LLC.

This Policy applies to all clients, users, partners, and any individual or entity accessing or using the Company's services.

2. Permitted Use

You may use the Company's services solely for lawful business purposes and in compliance with:

Applicable local, national, and international laws
Advertising and marketing platform policies
Industry regulations relevant to your business
The Company's Terms of Service and other policies

All content, campaigns, and activities must be honest, transparent, and non-deceptive.

3. Prohibited Activities

The following activities are strictly prohibited:

Illegal, fraudulent, or deceptive business practices
False, misleading, or unsubstantiated advertising claims
Scam, phishing, impersonation, or social engineering activities
Distribution of malware, spyware, or malicious code
Spam, unsolicited messaging, or abusive outreach
Circumvention of platform safeguards or policies
Promotion of hate, harassment, discrimination, or violence
Misuse of tracking, call recording, or data collection tools

4. Restricted Industries and Content

Services may be restricted, declined, or terminated for businesses involved in high-risk or regulated industries, including but not limited to:

Illegal drugs or controlled substances
Counterfeit or infringing products
Unlicensed financial or investment schemes
Adult content, escort services, or explicit material
Gambling or betting services without proper authorization
Weapons, explosives, or hazardous materials
Cryptocurrency or financial products lacking transparency

Disclosure of industry type is mandatory prior to service commencement.

5. Client Content Responsibility

Clients are solely responsible for the legality, accuracy, and compliance of all content, products, services, and claims promoted through marketing campaigns.

First Point Media LLC does not verify legal compliance of client offerings and assumes no liability for client-provided content.

6. Platform Compliance

Clients must comply with the terms, advertising policies, and community standards of all third-party platforms used, including search engines, social networks, analytics providers, and payment processors.

Account suspensions, bans, or restrictions imposed by platforms are outside the Company's control.

7. Monitoring and Enforcement

The Company reserves the right to monitor usage to ensure compliance with this Policy.

Violations may result in:

Immediate suspension of services
Termination of agreements
Reporting to relevant authorities or platforms
Refusal of future service

No refunds will be issued for services terminated due to policy violations.

8. Indemnification

You agree to indemnify and hold harmless First Point Media LLC from any claims, damages, penalties, or losses arising from prohibited use, unlawful activities, or policy violations.

9. Policy Updates

First Point Media LLC reserves the right to update this Acceptable Use Policy at any time.

Revised versions will be posted on the Website with a revised Effective Date.

10. Contact Information

Email: marketing@firstpoint.marketing
Website: https://firstpoint.marketing/

1. Purpose of This Policy

This Intellectual Property Policy defines ownership, usage rights, and restrictions related to intellectual property created, used, or provided by First Point Media LLC in connection with its services.

This Policy applies to all clients, users, partners, and any party accessing or receiving Company materials.

2. Company Intellectual Property

All intellectual property developed, owned, or licensed by First Point Media LLC remains the exclusive property of the Company, including but not limited to:

Marketing strategies, frameworks, and methodologies
Campaign structures and optimization processes
Copywriting formulas and messaging systems
Website layouts, templates, and design systems
Code, scripts, workflows, and automation logic
Internal documentation, presentations, and reports
Branding concepts, visuals, and creative direction

These materials are protected by copyright, trademark, and other applicable intellectual property laws.

3. Client Deliverables and Usage Rights

Upon full payment of all applicable fees, the client is granted a limited, non-exclusive, non-transferable license to use final deliverables solely for their own internal business purposes.

Unless explicitly agreed in writing:

Ownership of underlying methodologies remains with the Company
Licenses do not include resale, sublicensing, or redistribution rights
Rights apply only to finalized deliverables, not drafts or concepts

4. Excluded Rights

Clients do not acquire ownership rights to:

Strategic frameworks or systems
Templates, processes, or reusable assets
Source files, raw data, or working files
Internal tools, scripts, or automation logic

Any transfer of ownership must be explicitly documented in a separate written agreement.

5. Third-Party Intellectual Property

Services may incorporate third-party intellectual property, including software platforms, fonts, plugins, libraries, stock assets, or licensed tools.

Such materials remain subject to the respective third-party terms and licenses.

The Company does not grant rights beyond those permitted by third-party licensors.

6. Client-Provided Materials

Clients represent and warrant that any materials they provide do not infringe the intellectual property rights of third parties.

Clients retain ownership of their pre-existing intellectual property and grant the Company a limited license to use such materials solely for service delivery purposes.

7. Portfolio and Promotional Use

Unless expressly prohibited in writing, First Point Media LLC reserves the right to reference completed projects, non-confidential results, and general descriptions of services for portfolio, marketing, and promotional purposes.

Confidential or sensitive information will not be disclosed without consent.

8. Infringement and Enforcement

Unauthorized use, reproduction, modification, or distribution of Company intellectual property is strictly prohibited.

The Company reserves the right to pursue all available legal remedies in the event of infringement or misuse.

9. Termination Effects

Upon termination of services:

Licenses granted to the client remain subject to payment status
Unauthorized continued use may result in revocation
Confidential and proprietary materials must not be retained or reused

10. Policy Updates

First Point Media LLC reserves the right to update this Intellectual Property Policy at any time.

Revisions will be posted on the Website with a revised Effective Date.

11. Contact Information

Email: marketing@firstpoint.marketing
Website: https://firstpoint.marketing/

1. Commitment to Accessibility

First Point Media LLC is committed to providing a website and digital services that are accessible to the widest possible audience, regardless of technology or ability.

We strive to improve usability and accessibility in line with recognized standards and best practices.

2. Accessibility Standards

Our goal is to align, where reasonably possible, with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Accessibility efforts are ongoing and subject to practical limitations based on technology, platform capabilities, and resource availability.

3. Accessibility Features

We aim to support accessibility by implementing features such as:

Clear content structure and readable layouts
Responsive design across devices
Logical navigation and page hierarchy
Text alternatives where applicable
Compatibility with common assistive technologies

4. Limitations and Ongoing Improvements

While we strive to ensure accessibility, some areas of the Website may not yet fully conform to all accessibility standards.

We continuously review and improve accessibility as part of our development and content update processes.

5. Third-Party Content

The Website may include third-party tools, plugins, or embedded content that are outside our direct control.

We cannot guarantee the accessibility of third-party content but encourage providers to maintain accessible standards.

6. Feedback and Assistance

If you experience difficulty accessing any part of the Website or require assistance, please contact us.

We welcome feedback and will make reasonable efforts to address accessibility concerns.

7. Policy Updates

This Accessibility Statement may be updated periodically to reflect improvements or changes.

The updated version will be posted on the Website with a revised Effective Date.

8. Contact Information

Email: marketing@firstpoint.marketing
Website: https://firstpoint.marketing/

1. Purpose and Scope

This Data Processing Agreement governs the processing of Personal Data by First Point Media LLC on behalf of its clients in connection with the provision of digital marketing, consulting, web development, and related services.

This Agreement forms an integral part of the Terms of Service and any service agreement between the parties.

Where applicable, this DPA is intended to comply with the General Data Protection Regulation (EU) 2016/679 and other applicable data protection laws.

2. Roles of the Parties

For the purposes of data protection laws:

The Client acts as the Data Controller
First Point Media LLC acts as the Data Processor

The Company processes Personal Data solely on documented instructions from the Client, unless required to do otherwise by applicable law.

3. Categories of Data Subjects and Personal Data

Processing may involve Personal Data relating to:

Website visitors
Leads and prospects
Customers of the Client
Employees or contractors of the Client

Categories of Personal Data may include, but are not limited to:

Names and contact details
Business and professional information
IP addresses and device data
Website interaction and analytics data
Call recordings and metadata
Billing and transactional information

4. Purpose of Processing

Personal Data is processed solely for the purpose of:

Providing contracted services
Managing campaigns and analytics
Performing consultations and reporting
Supporting billing and account management
Ensuring compliance with legal obligations

Processing shall not exceed what is necessary to fulfill these purposes.

5. Duration of Processing

Personal Data shall be processed for the duration of the service relationship and, where applicable, retained thereafter only as required by law or for legitimate business purposes such as dispute resolution and compliance.

6. Confidentiality Obligations

The Company ensures that all persons authorized to process Personal Data are subject to confidentiality obligations, whether contractual or statutory.

Access to Personal Data is limited strictly to personnel who require it to perform their duties.

7. Technical and Organizational Security Measures

First Point Media LLC implements appropriate technical and organizational measures to protect Personal Data, including:

Access controls and permission management
Secure infrastructure and encrypted systems where applicable
Reputable third-party service providers
Incident monitoring and response procedures

No system can be guaranteed to be fully secure, and the Client acknowledges inherent risks.

8. Use of Subprocessors

The Client authorizes the Company to engage subprocessors necessary to deliver services, including hosting providers, analytics platforms, advertising tools, CRM systems, and payment processors.

The Company ensures that subprocessors are subject to data protection obligations consistent with this Agreement.

A current list of subprocessors may be made available upon request.

9. International Data Transfers

Personal Data may be processed or stored outside the European Economic Area, including in the United States.

Where required, appropriate safeguards such as Standard Contractual Clauses or equivalent legal mechanisms shall be applied to ensure lawful transfers.

10. Data Subject Rights Assistance

The Company shall reasonably assist the Client in responding to requests from data subjects exercising their rights under applicable data protection laws, including access, rectification, erasure, restriction, and portability.

Such assistance may be subject to reasonable fees where permitted by law.

11. Personal Data Breach Notification

In the event of a confirmed Personal Data breach, the Company shall notify the Client without undue delay after becoming aware of the breach.

Notification shall include available information regarding the nature of the breach and steps taken to mitigate its effects.

12. Deletion or Return of Data

Upon termination of services, the Company shall, at the Client's request and where technically feasible:

Delete Personal Data
Return Personal Data

Unless retention is required by law or legitimate business needs.

13. Audits and Compliance

Upon reasonable request, the Company shall provide information necessary to demonstrate compliance with this Agreement.

Audits, where permitted, must be reasonable in scope and timing and must not compromise security or confidentiality.

14. Liability and Indemnification

Liability under this Agreement shall be subject to the limitations set forth in the Terms of Service.

Each party remains responsible for its own compliance obligations under applicable data protection laws.

15. Governing Law

This Data Processing Agreement shall be governed by the laws of the State of Wyoming, United States, without prejudice to mandatory provisions of applicable data protection laws.

16. Contact Information

Email: marketing@firstpoint.marketing
Website: https://firstpoint.marketing/

1. Purpose of This Policy

This Policy explains how First Point Media LLC respects and facilitates data subject rights under applicable data protection laws and how personal data is retained, deleted, or anonymized.

This Policy applies to all personal data processed by the Company, including data collected through the Website, marketing activities, consultations, client services, and communications.

2. Scope and Applicability

This Policy applies to individuals located in the European Economic Area, the United Kingdom, and other jurisdictions with comparable data protection rights, as well as to individuals in the United States where applicable.

3. Data Subject Rights

Where required by law, individuals have the following rights regarding their personal data:

Right of access to personal data
Right to rectification of inaccurate or incomplete data
Right to erasure, where legally permitted
Right to restrict processing
Right to object to processing based on legitimate interests
Right to data portability
Right to withdraw consent at any time

These rights are subject to legal limitations and exemptions.

4. Exercising Data Subject Rights

Requests to exercise data subject rights must be submitted in writing to marketing@firstpoint.marketing.

To protect privacy and security, the Company may require verification of identity before fulfilling a request.

Requests will be addressed within the timeframes required by applicable law.

5. Exceptions and Limitations

Requests may be denied or limited where:

Processing is required to comply with legal obligations
Data is necessary for the establishment, exercise, or defense of legal claims
Deletion would impair contractual or regulatory obligations
Requests are manifestly unfounded or excessive

6. Data Retention Principles

First Point Media LLC retains personal data only for as long as necessary to fulfill legitimate business, contractual, and legal purposes.

Retention periods are determined based on:

Type of data
Purpose of processing
Legal and regulatory requirements
Risk and compliance considerations

7. Retention Periods

Unless otherwise required by law, typical retention periods include:

Lead and inquiry data retained for up to twenty-four months
Client service records retained for the duration of the engagement and up to seven years thereafter
Billing and financial records retained in accordance with accounting and tax laws
Marketing analytics data retained based on platform and tool configurations

8. Data Deletion and Anonymization

Personal data is deleted, anonymized, or securely destroyed when no longer required for its original purpose or upon valid request, unless retention is legally required.

Deletion methods may include system removal, anonymization, or restricted access.

9. Security and Integrity

Appropriate technical and organizational safeguards are implemented to prevent unauthorized access, alteration, or loss of personal data.

10. Cross-Border Data Processing

Personal data may be processed or stored outside the country of residence of the data subject, including in the United States.

Where required, appropriate safeguards are implemented to ensure lawful data transfers.

11. Updates to This Policy

This Policy may be updated periodically to reflect changes in legal requirements or operational practices.

The updated version will be published on the Website with a revised Effective Date.

12. Contact Information

Email: marketing@firstpoint.marketing
Website: https://firstpoint.marketing/